Shipping & Delivery Information
Dispatch
Alvolta will post all orders within 1-3 business days of order confirmation. Please note that if any products in your order are unavailable, you will be notified within one business day of placing your order. Please note that dispatch and delivery are not available on weekends, public holidays, or outside of business hours.
Please note that if low stock is indicated, we recommend you call us on 1800 577 408 to confirm if stock is available for immediate dispatch. Stock levels may differ from time to time depending on processing speeds.
Domestic Shipping
Alvolta ships Australia-wide.
Shipping charges apply to oversized or bulky orders (e.g. solar panels). Orders placed to WA or NT will incur a surcharge. If this includes your order, please note that shipping costs are dependent on size, weight, and location.
For a freight quote prior to ordering, please contact us here and we can advise.
Delivery estimates:
Delivery Location | Brisbane, Sydney & Melbourne | ACT, NSW, QLD, VIC & SA | NT, WA & TAS |
Standard Delivery | 3-5 business days* | 5-7 business days* | 8-13 business days* |
*Business days are Monday - Friday and exclude National and Public holidays.
**Shipping may take additional time during sales, holidays, and extreme weather events.
Shipping Fees
Orders $99.99 or less will have shipping fees applied. Shipping fees are dependent upon size, weight, and delivery location. To calculate shipping fees for your order, please add items to the cart and input your delivery address.
Spend a minimum of $100 in a single transaction and free shipping will automatically apply to your order. Standard orders only. Heavy or bulky orders will have shipping fees apply.
International Shipping
Unfortunately, Alvolta does not ship internationally at this stage.
Courier Options
Alvolta can send items via a courier Australia-wide. If you have a preferred courier please reply to your order confirmation after your order has been placed.
Click and Collect
Alvolta has partnered with one of our Brisbane partners, Springers Solar, to provide a Click and Collect service. To organise Click and Collect, please select it at checkout. We will notify you when the item is ready for collection. To collect your order, please bring your order confirmation email with you.
Click and Collect locations:
Springers Solar Lawnton
704 Gympie Road
Lawnton QLD 4501
Springers Solar Capalaba
120 Redland Bay Road
Capalaba QLD 4157
Bulk Shipping
Alvolta has a variety of bulky items that must be shipped with a courier, not Australia Post. Large, bulky items cannot be shipped to a PO Box and must be delivered to a residential address or collected from the nearest depot. Our preferred courier is TNT.
Returns Policy
Please read our returns policy here.